{"id":8867,"date":"2024-06-20T12:26:00","date_gmt":"2024-06-20T12:26:00","guid":{"rendered":"https:\/\/www.price2spy.com\/blog\/?p=8867"},"modified":"2025-04-02T09:21:30","modified_gmt":"2025-04-02T09:21:30","slug":"digital-shelf","status":"publish","type":"post","link":"https:\/\/www.price2spy.com\/blog\/digital-shelf\/","title":{"rendered":"Digital shelf &#8211; best ally for winning the eCommerce market"},"content":{"rendered":"\n<p>Searching for products on store shelves has gotten its more modern variant &#8211; digital shelf. Post-pandemic customers are leaning towards digital more than ever before, so the digital shelf has become one of the main ways to conquer the eCommerce market.<\/p>\n\n\n\n<p>Let&#8217;s see how.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What is a digital shelf?<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"314\" src=\"https:\/\/www.price2spy.com\/blog\/wp-content\/uploads\/2024\/06\/Untitled-design-1-1.png\" alt=\"what is digital shelf\" class=\"wp-image-11151\" srcset=\"https:\/\/www.price2spy.com\/blog\/wp-content\/uploads\/2024\/06\/Untitled-design-1-1.png 600w, https:\/\/www.price2spy.com\/blog\/wp-content\/uploads\/2024\/06\/Untitled-design-1-1-300x157.png 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/figure><\/div>\n\n\n\n<p>As the name suggests, a digital shelf is a digital way of finding, analyzing, and buying products. Like in physical stores, brands need to decide when and where to display their products. The difference is that they are now doing it in a digital environment.\u00a0<\/p>\n\n\n\n<p>However, in the digital environment, this process is more complex. Brands need to be aware that shoppers can find their products in multiple places &#8211; retailer\u2019s websites, mobile apps, third-party resellers, social media, and digital ads. Therefore, it\u2019s important to understand that a digital shelf can come in many forms. Search results, product pages, and descriptions are all different forms of a digital shelf.&nbsp;<a href=\"https:\/\/intellias.com\/retail\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Digital retail solutions (opens in a new tab)\">Digital retail solutions<\/a>&nbsp;can play a significant role in optimizing the digital shelf, enhancing product visibility, and improving customer experience. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Why is the digital shelf important?<\/strong><\/h2>\n\n\n\n<p>It\u2019s important because it determines whether the customers will or will not find your product online.<\/p>\n\n\n\n<p>Hence, a digital shelf is a way you communicate with your potential customers and showcase your products. Every customer journey starts with researching the products, so you want to communicate with prospects at that precise moment.\u00a0<\/p>\n\n\n\n<p>A higher position in search results will increase your product\u2019s visibility, and having quality content on the product page will increase your sales. Yes, you\u2019re right &#8211; in that way, digital shelf helps improve both brand awareness and sales.\u00a0<\/p>\n\n\n\n<p>However, bear in mind that digital shelves and in-store purchases can still be very connected. Research shows that before visiting the physical store, around<a rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\" href=\"https:\/\/www.retaildive.com\/news\/shopping-is-going-mobile-in-store-and-out\/518876\/\" target=\"_blank\"> 69% of customers<\/a> use their phones to investigate the products, or to read a review. People are often embarrassed to ask for help from sales assistants, so they more often decide to find the needed information online.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>The fight for customers\u2019 attention has intensified &#8211; what steps can you take<\/strong>?<\/h2>\n\n\n\n<p>As eCommerce becomes more competitive, so does the digital shelf, especially during and after the pandemic. With so many stores fighting over the same customers, having a quality product is just simply not enough. It\u2019s time for brands to step up their game.<\/p>\n\n\n\n<p>To help you with that, we\u2019ve prepared a few tips.\u00a0<\/p>\n\n\n\n<!-- HFCM by 99 Robots - Snippet # 1: Home Banner -->\n<style>\r\n\tbody.home .content {\r\n\t\tmargin-top: 121px;\r\n\t}\r\n\t.content .container .container_inner {\r\n    padding: 0;\r\n\t}\r\n\taside {\r\n\t\tmargin-top: 30px;\r\n\t}\r\n\t.p2s-home-banner {\r\n\t\tposition: relative;\r\n\t\tcolor: #fff;\r\n\t\tmargin-bottom: 28px;\r\n\t}\r\n\t.p2s-home-banner > div {\r\n\t\tmax-width: 330px;\r\n\t\tpadding: 36px 15px 6px 0;\r\n\t}\r\n\t.p2s-home-banner > div:after {\r\n\t\tcontent: '';\r\n\t\tbackground: url('https:\/\/www.price2spy.com\/blog\/wp-content\/uploads\/2024\/01\/Blog-Asset-Hero-v1.png') right -5% top 50% \/ auto 95% no-repeat,\r\n\t\t\tlinear-gradient(120deg, rgba(11,55,82,1) 0%, rgba(16,82,122,1) 100%);\r\n\t\tposition: absolute;\r\n\t\tright: 0;\r\n\t\ttop: 0;\r\n\t\twidth: calc(100% + (100vw - 100%) \/ 2);\r\n\t\theight: 100%;\r\n\t\tborder-bottom-right-radius: 24px;\r\n\t\tz-index: -1;\r\n\t}\r\n\t.p2s-home-banner h1 {\r\n\t\tcolor: #fff;\r\n\t\tfont-size: 84px;\r\n\t\tfont-weight: bold;\r\n\t\tline-height: 1;\r\n\t\tmargin: 8px 0 0 -5px;\r\n\t}\r\n\t.p2s-home-banner p {\r\n\t\tfont-size: 18px;\r\n\t\tline-height: 23px;\r\n\t}\r\n\t.p2s-home-banner hr {\r\n\t\tborder-color: #3cc6ef;\r\n\t\tmargin: 12px 0;\r\n\t}\r\n\t.p2s-home-banner hr + div {\r\n\t\tmin-height: 120px;\r\n\t}\r\n\t.p2s-home-banner .ml-form-formContent {\r\n\t\tpadding: 0 !important;\r\n\t}\r\n\t.p2s-home-banner .ml-form-embedBody, .p2s-home-banner .ml-form-successBody {\r\n\t\tpadding: 0 !important;\r\n\t}\r\n\t.p2s-home-banner .ml-form-embedBody {\r\n\t\tmargin-top: -10px !important;\r\n\t}\r\n\t.p2s-home-banner .ml-form-embedContent  {\r\n\t\tmargin-bottom: 7px !important;\r\n\t}\r\n\t.p2s-home-banner .ml-form-embedContent span {\r\n\t\tfont-size: 15px !important;\r\n\t}\r\n\t.p2s-home-banner .ml-form-horizontalRow {\r\n\t\tbackground-color: #ececec !important;\r\n\t\tpadding: 5px 5px 5px 14px !important;\r\n    box-sizing: border-box !important;\r\n    border-radius: 7px !important;\r\n\t}\r\n\t.p2s-home-banner .horizontal-fields {\r\n\t\tpadding-top: 2px !important;\r\n\t}\r\n\t.p2s-home-banner input {\r\n\t\tpadding: 6px 10px !important;\r\n\t}\r\n\t.p2s-home-banner input:focus-visible {\r\n    outline: none !important;\r\n\t}\r\n\t.p2s-home-banner input::placeholder {\r\n\t\tfont-style: italic !important;\r\n\t\topacity: 0.5 !important;\r\n\t}\r\n\t.p2s-home-banner button {\r\n\t\tline-height: 0.5 !important;\r\n    height: 36px !important;\r\n\t}\r\n\t.p2s-home-banner .ml-form-successContent {\r\n\t\tmargin: 0 !important;\r\n\t}\r\n\t.p2s-home-banner .ml-form-successContent h4 {\r\n\t\tmargin-bottom: 5px !important;\r\n\t}\r\n\t.p2s-home-banner .ml-form-successContent p span {\r\n\t\tline-height: 1.1 !important;\r\n\t}\r\n\t@media (max-width: 1280px) {\r\n\t\tbody.home .content {\r\n\t\t\tmargin-top: 0;\r\n\t\t}\r\n\t}\r\n<\/style>\r\n<div class=\"p2s-home-banner\">\r\n\t<div>\r\n\t\t<h1>BLOG<\/h1>\r\n\t\t<p>We write in-depth about eCommerce, price monitoring and pricing strategies.<\/p>\r\n\t\t<hr>\r\n\t\t<div class=\"ml-form-embed\"\r\n\t\t\tdata-account=\"1569056:z1c9z5h0v1\"\r\n\t\t\tdata-form=\"6015974:i5u4j2\">\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div>\n<!-- \/end HFCM by 99 Robots -->\n\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Understand customer shopping habits<\/strong><\/h3>\n\n\n\n<p>Everything starts with the customer. Many things can change in the eCommerce industry, but this one is not one of them. Your first and foremost task is to understand the customer.\u00a0<\/p>\n\n\n\n<p>During these pandemic years, customers learned to look for flexibility. Hence, pay close attention to their shopping habits. Are they ordering more single or bundle products? What\u2019s their first option &#8211; shipment, or collect-in-store?\u00a0<\/p>\n\n\n\n<p>But, before they make the purchase, you\u2019ll need to catch their attention. In other words, it\u2019s crucial to optimize your customer journey. We\u2019ll explain to you how to achieve this in the lines below, but for now, it would be useful to enrich your content with CTA &#8211;\u00a0 a \u201cBuy now\u201d button, or maybe some explanatory video.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Maximize your products\u2019 visibility<\/strong><\/h3>\n\n\n\n<p>Almost every purchase starts with an online search. And even though the \u201cif you want to hide a dead body, do it on the second page of Google\u201d sounds cringe and overused, it\u2019s still true. Nowadays, shoppers mostly don\u2019t even look further than the first page. Therefore, if you\u2019re not ranked on the first page, your customers will go to your competitors.\u00a0<\/p>\n\n\n\n<p>Did you know that <a rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\" href=\"https:\/\/www.marketingcharts.com\/industries\/retail-and-e-commerce-108164\" target=\"_blank\">more than two-thirds of purchases on Amazon<\/a> happen on the first page results? Hence, a strong presence on the digital shelf is completely necessary.\u00a0<\/p>\n\n\n\n<p>Okay, but how do you achieve that? We have just one word for you &#8211; <strong>keywords<\/strong>. Although the answer is rather simple, the implementation can be far more complicated. It will require some experimenting, but conducting good keyword research is always a good start. Pay attention to the search volume and competition &#8211; tools like Google Keyword Planner can help you.\u00a0<\/p>\n\n\n\n<p>The next step is to optimize all of your content according to the keyword research. That means that your titles, product descriptions, meta descriptions, and images should contain the keyword that you\u2019re focusing on.\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Incorrect product description or image<\/strong><\/h3>\n\n\n\n<p>After explaining the previous point, this one becomes pretty clear. Search rankings simply depend on SEO and that\u2019s an indisputable fact. Around 30% of them abandon the shopping process if the <a href=\"https:\/\/www.price2spy.com\/blog\/pricing\/\">product price<\/a>, description, or image is incorrect.\u00a0<\/p>\n\n\n\n<p>If you think about it, it\u2019s not illogical at all.\u00a0<\/p>\n\n\n\n<p>Besides being faster and easier, why do all of us prefer online shopping?\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>We get to compare prices<\/li><li>We think that we can get a better understanding of the product features by conducting our research<\/li><\/ul>\n\n\n\n<p>That being said, customers fill fooled if you\u2019re offering them wrong product descriptions. They are looking for one thing, and you\u2019re proving something else. Doesn\u2019t make much sense, right?<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Maintain optimum inventory levels of all products<\/strong><\/h3>\n\n\n\n<p>What also affects your digital shelf is maintaining optimum inventory levels. There is nothing worse than catching the customers\u2019 attention, bringing them to click \u201cAdd to cart\u201d, and then receive an \u201cOut of stock\u201d message. You\u2019ll lose them then and there.\u00a0<\/p>\n\n\n\n<p>To avoid this you will need historical and current data &#8211; your inventory levels can\u2019t be based only on your forecasts.\u00a0<\/p>\n\n\n\n<p>When you understand customer demand, competitors\u2019 sales, seasonal trends, and short-term demand, you\u2019ll be able to predict demand and sales and optimize your inventory accordingly.\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Addressing competitors&#8217; price changes<\/strong><\/h3>\n\n\n\n<p>More and more competitors are emerging daily, so to make your digital shelf competitive, you need to analyze competitors\u2019 prices.\u00a0<\/p>\n\n\n\n<p>That\u2019s hardly impossible to do manually. With so many players on the market and so frequent price changes, trying to track it on your own is a mission impossible. That issue has been addressed by <a href=\"https:\/\/www.price2spy.com\/price-monitoring.html\">price monitoring tools<\/a> a long time ago. Price monitoring tools are meant to help you get a better overview of your customers\u2019 prices and strategies. You can track only one competitor or a couple of them, monitor their prices in different frequencies, and receive a notification when the price change occurs.<\/p>\n\n\n\n<p>By doing so, you\u2019ll be able to optimize your prices accordingly. Many of those tools offer various reports that are meant to help you understand the market situation.\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Online promotions &#8211; do it correctly<\/strong><\/h3>\n\n\n\n<p>Alongside <a href=\"https:\/\/www.price2spy.com\/blog\/pricing-strategy-challenges\/\">getting the prices right<\/a> goes knowing how and when to start with the promotional activities. Besides the usual times such as holidays, Black Friday, Cyber Monday, and Valentine&#8217;s Day, it would be wise to try out other promotions as well.\u00a0<\/p>\n\n\n\n<p>For example, first-time orders or cause-based offers (where a certain % of profits goes to charity) are always interesting. To make the deal a total knockout, you can define special promotions for the most loyal customers.\u00a0<\/p>\n\n\n\n<p>By thoughtfully planning promotions, the chances of your digital shelf against your competitors will get higher. As we mentioned above, automated price monitoring tools can help with setting the right promotional price strategy by analyzing your competitors\u2019 actions.\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Customer reviews are necessary<\/strong><\/h3>\n\n\n\n<p>Regardless of how good your marketing activities are, there will always be customers who find it untrusty and commercial. That\u2019s where customer reviews come into the picture.\u00a0<\/p>\n\n\n\n<p>Customer reviews, both negative and positive ones, are the core of your <a rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\" href=\"https:\/\/www.justlikeapi.io\/blog\/101-guide-for-online-reputation-management\" target=\"_blank\">online reputation management<\/a>. Dealing with reviews is completely necessary because they represent modern word-of-mouth impressions.\u00a0<\/p>\n\n\n\n<p>Customers rely on other customers\u2019 reviews as an indication of their experience with a certain brand. Many negative reviews discourage customers from buying and keep them looking for other options.\u00a0<\/p>\n\n\n\n<p>Also, having no reviews can be damaging to your business. Are you aware of the fact that products that have 5 or more reviews have 270% more chances of being selected?! Customers are also paying attention to how agile you are when it comes to <a rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\" href=\"https:\/\/www.justlikeapi.io\/blog\/responding-to-online-reviews\" target=\"_blank\">responding to online reviews<\/a>. Make sure not to neglect that segment.\u00a0<\/p>\n\n\n\n<p>Customer feedback can help you improve your digital shelf because customers tend to point out the strengths and weaknesses of your products. Those are great guidelines for the future.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Invest in digital shelf analysis<\/strong><\/h2>\n\n\n\n<p>Digital shelf analysis is a critical process for retailers and brands, involving the examination and optimization of their online product presence across various eCommerce platforms. The importance of digital shelf analysis lies in its ability to enhance shopping experience, drive higher sales, and maintain brand reputation. By leveraging data insights, businesses can identify gaps in their online strategy, adapt to consumer trends, and optimize product listings for better search rankings and conversion rates. Ultimately, effective digital shelf analysis enables businesses to stay ahead of the competition, ensuring their products are not only visible but also appealing to potential customers.<\/p>\n\n\n\n<p>The digital shelf can be your best ally for winning the eCommerce market. Even though it might seem overwhelming, the effort won\u2019t be in vain. Optimizing your digital shelf will make an impact on your whole business &#8211; brand awareness, market presence, and sales. Therefore, brands and retailers should invest more in digital shelf analysis &#8211; it would be worth it!\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Searching for products on store shelves has gotten its more modern variant &#8211; digital shelf. Post-pandemic customers are leaning towards digital more than ever before, so the digital shelf has become one of the main ways to conquer the eCommerce market. Let&#8217;s see how. What&#8230;<\/p>\n","protected":false},"author":13,"featured_media":11150,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[108],"tags":[985,988,987,986],"class_list":["post-8867","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-best-practices","tag-digital-shelf","tag-digital-shelf-analysis","tag-digital-shelf-strategy","tag-what-is-digital-shelf"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Digital shelf - best ally for winning the eCommerce market<\/title>\n<meta name=\"description\" content=\"The digital shelf has become one of the main ways to conquer the eCommerce market. 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