Retailer USA
How Price2Spy helped a North American retailer maintain the lowest prices of all competitors
A North American retailer specializing in herbal and wellness products manages a large eCommerce operation with thousands of SKUs across multiple online channels. The company offers a diverse range of natural supplements and plant-based products, catering to customers seeking alternatives for stress relief, energy, and overall well-being.
To ensure they can deliver what they promise to their customers, among other benefits, fair prices and valuable bundles, in a competitive and fast-growing market, the need for automation arose.
Client's Key Challenges
The company’s team goal is to maintain the lowest prices compared to the competitors. However, it became difficult to track thousands of competitor listings manually, compare prices, and adjust them in real time.
Before ever attempting a software-based approach to overcome these problems, they were manually dropping prices by checking competitors’ prices by hand, which was time-consuming and error-prone. When deciding to commit to price monitoring software, they first reached out to one of Price2Spy’s competitors.
The new challenge they encountered is a poor match with the software due to our competitor’s inability to handle the complexity of its clients’ backend and handle product variations.
After a short trial period, the North American retailer switched to Price2Spy.
Price2Spy’s Given Solutions
Here’s what Price2Spy was initially able to provide:
- WooCommerce platform integration
- Easy setup
- Responsive support
- Advanced Repricing
Since January 2025, Price2Spy has taken over monitoring and repricing over 3000 SKUs across the US and Canada markets.
By implementing Price2Spy’s automated price monitoring and repricing solution, the retailer transformed its pricing management across its catalog. The WooCommerce integration made onboarding seamless, allowing thousands of products to be imported quickly.
Today, the team’s daily routine takes about 5 minutes. All that needs to be done is to log in to check the repricing suggestions following the set of rules initially built by the client, and then run them when necessary.
As a result, the company has saved several hours of manual work per day. The company’s eCommerce manager pointed out:
“Price2Spy has changed my daily work routine from spending half the day scouring websites to check prices manually. Now I can spend time working on other tasks.”
Price2Spy’s analytics also brought unexpected value, helping resolve discrepancies and support data-driven pricing discussions internally.
With automation now at the heart of its pricing strategy, this wellness retailer continues to strengthen its competitive edge, optimize efficiency, and uphold its commitment to offering customers the best possible value.
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