General questions
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General questions

General questions

Sorry, I don't have that much time for reading, Is there a quick explanation what is Price2Spy?

Maybe a video clip will help? Please check the 2-minute video explaining what Price2Spy actually is, and how it can help your business.

How many competitor sites can you monitor for me?

There is no limit on number of competitors monitored. It can vary from just a single competitor site, till hundreds and hundreds. Btw, our priceplans are based on total number of products (URLs) monitored, not on number of competitors.

I find Price2Spy a great tool, but I'm too busy to set it up myself

No problem, just send us a list containing up to 25 products for your free trial. Please also let us know which competitor stores we should monitor, and we’ll set your Price2Spy account free of any charge so you’ll get automatic emails whenever price change is detected.

Or, do you want to monitor ALL competitor product pricing? Please check Automatch possibilities, or our product crawl features

Do I need any technical knowledge to use Price2Spy?

No. The only technical knowledge you’ll need is to copy / paste the address from competitor’s address. After you enter that address address (URL) into Price2Spy, the rest goes automatically.

Will my competitors know that I'm monitoring their prices?

No, for 3 reasons

  1. We will never disclose any details of any of our clients.
  2. Technically speaking, when Price2Spy checks competitor’s Website, it’s done from one of our servers, not your computer. Thus, your competitor has no way of knowing who is checking his prices.
  3. Our servers are scattered all around the world, so your competitors will have a real hard time figuring out that someone may be monitoring on them
Is it legal to track competitor's prices?

Of course it is. All we’re doing is checking publicly available information, displayed on competitor’s public Website. The point is that we check this information in smart and structured way. What is illegal is price fixing, and that is quite different to price tracking. A side note: price fixing is not illegal in US, while it is in most of the rest of the world.

How do I get my pricing reports?

Price2Spy comes with wide variety of reports which will help determine how are your competitor’s positioned on the market, and how that relates to your own Web store. More concretely, you’ll be able to see

  • Price Matrix – listing all products, from all competitors, marking ones which are cheapest / most expensive
  • Which products from a certain Webstore have the highest market price
  • Which products from a certain Webstore have the lowest market price
  • Which products from a certain Webstore have price above the market average
  • Which products from a certain Webstore have price below the market average
  • Which products are in violation of MAP policy
  • Which price checks are failing, and why

All of the above reports you can either pull out yourself (any time you like), or you can instruct Price2Spy to send them automatically (as a daily report in Excel, sent to your mailbox)

I'm too busy to login into Price2Spy each day. Can I get same reports in my mailbox, automatically?

Yes, that’s what Automated Reports are for.

Basically, any report you can pull out from Price2Spy can be turned into an automated report that will be sent to you by email on daily basis (you can specify the exact hour of the day when you’d like the automated report sent). The report itself will be in Excel file attached to this email.

Can I monitor my resellers?

Yes, Price2spy is used by a number of world leading brands who want to control if their resellers are in accordance to MAP (minimal advertised price) contracts.

I would like to monitor my product prices on whole of the Web. Can Price2Spy do it?

‘Whole of the Web’ sounds like utopia, since there are more than 500M websites online. However, what we can do is website discovery service, where we will identify key websites selling your products.

Are there any graphical reports available?
  • Pricing Dashboard shows up-to-date (or historic) pricing information
  • Historical price chart is a graphical report which will show you price movements over selected period. You can pull it out for any product in Price2Spy.
  • Price Change dynamics will show you how often your competitors perform price changes, for various types of products
Can I create reports of my own?

Yes, can create the following

  • Custom reports that will be shown in your browser, or sent to you as Excel attachment (we call these ‘Automated Reports’)
  • Custom pricing widgets – as part of your Pricing Dashboard
Can Price2Spy monitor any additional information related to the product (shipping cost, delivery time, cashback, seller information, etc)

Yes, Price2Spy can capture such data. Of course, the data applicable varies from one site to another. Please note that this feature is available for our Premium users. Depending on how competitor sites show this information, additional setup costs may apply.

Where can I find Price2Spy case studies

By it’s nature, Price2Spy is a very specific and discrete tool. We will never disclose any of our client’s details. However, we have described several of our client’s cases, so you can compare it to your own organization. On the other hand, since we are Web merchants ourselves, you can check our own success story.

I have competitors who have Websites in several different languages. Can Price2Spy cover that?

No problem at all. All that matters is that competitor’s Website has product name and price listed, that’s all we need.

I have competitor who's using anti-monitoring techniques. Can you do something about it?

Yes, Price2Spy uses highly distributed system architecture, enabling us to crawl / monitor websites from almost any location in the world. In other words, if your competitor is trying to limit access to crawlers / monitoring tools – it will have real hard time preventing Price2Spy to monitor it. In order to overcome the ban, we’re using a number of techniques, with stealth IP traffic being the ultimate method.

There are stores that won't display the price unless the product is placed in cart. Can Price2Spy track such products?

Most likely, it can. We are currently monitoring over 200 such stores. Please let us know about this store, and we’ll analyze it and let you know. Please note that such sites do require Premium Price2Spy user accounts

Can I use Price2Spy on my own store?

Yes you can. If you do this you’ll instantly know if your prices are high or low, compared to your competitors. Even more than that, Price2Spy will provide you with number of reports showing whether your prices are positioned on low-end or high-end.

I'm too busy to enter products / URLs myself. Can you help?

Yes, our product matching team definitely can help. Please provide the list of products, followed by list of competitor sites.

Or, maybe we can try if Automatch will work for you?

I'm already feeding my products to Google? Can I reuse this feed?

Yes, please check our standard integrations page. This will enable you to export your products to your Price2spy account in just few minutes.

Will I be able to have multiple user accounts?

Yes, if you have a Premium Price2Spy account. You will be able able to setup multiple user accounts, each with it’s own account privileges.

Can I define my own repricing rules?

Yes, by default you can define your repricing rules in Price2Spy based on the desired profitability and position on the market. However, if you feel limited by the logic of our default Repricing rules or the variables used for calculating suggested prices, you can send your requirements to support@price2spy.com and we will gladly suggest a custom repricing solution tailored to your needs.

Can Price2Spy help me implement repricing rules on my own store?

Yes, please check our Pricing strategies / Repricing page.

Can Price2Spy help me identify unauthorized sellers?

Price2Spy can help you monitor different marktplace sites, collect and analyze the pricing data. Our partner eEnforce can use the data collected in Price2Spy and help you with identifying unauthorized sellers down to their EIN, or social security number and then legally enforce compliance with a brands trademark – just let us know if you need this service and we will make sure we offer you full the scope for brand protection.