Technical questions

Can Price2Spy identify products where my pricing is not competitive?

Sure, after you define your pricing strategy, Price2Spy will identify products where you have pricing opportunities. More than that, it will suggest new prices, according to the strategy you defined.

Can Price2Spy track prices in any currency?

Yes, we can captures prices in any currency you desire. Depending on your settings, you may wish to display the price in it’s original currency, or converted to another currency, using an exchange rate. Please check details in following tutorial video: working with multiple currencies

My competitor shows several product variations on a single page. Can I monitor the price of a particular variation?

Yes, Price2Spy is the first price monitoring tool that enabled this feature. We call it URL parameters.

Can Price2Spy automatically match products for me?

Yes – it can be done either by Automatch (automated product matching on a single website), or by Multi-Automatch (Automatch performed on several websites at the same time).

However, if your products are of such a nature that they cannot be effectively matched by unique identifiers (no EANs, UPCs, MPNs, etc), and there is a need for manual matching as a continual process – you should consider Hybrid Automatch via Artificial Intelligence (Machine Learning) – part of Price2Spy Enterprise package.

My products cannot be matched automatically. Can you still help?

Yes, we did so for more than 400 clients so far, please check our manual product matching services.

Are there any Tutorials available?

Yes, please check our video tutorials page, which should help you setup price monitoring of competitor sites.

What kind of server do I need to run Price2Spy?

No server, software etc needed from your side. Price2Spy is an online service, and all you need to do it sign up and start using it.

What kind of Websites can it track?

Price2Spy can track any kind of Website where products / prices are displayed.

Can Price2Spy crawl competitor site for me?

Yes, if there is something uniquely matchable shown on competitor’s product page (usually that’s SKU or MPN), we can use Automatch to perform automated (and continual!) product matching for you.

Or, if you’d like to get whole product assortment of your competitor, please check automated site crawl

Can you track sites where the price is not shown in HTML?

Price2Spy uses highly flexible and uniquely powerful technology, which can track not only plain HTML, but also JavaScript, CSS, Ajax and even websites which show prices as images. Don’t believe it? Do give it a try – please register and specify your competitor’s site.

How often will it check my competitor's prices?

That is up to you to choose.

If you’re having Basic Price2Spy account, the checks take place once a day (or less frequent, depending on how you set it up – it can vary from once a day, to once in 14 days. Most our users choose once a day.

With Premium Price2Spy account, the price check frequency can go up to 8 times a day (each 3 hours)

How will I be notified of a price change?

There are 3 ways

Automatic email (either once per day, or instantly, whenever a price change is detected, no matter what time of day it is)
If you want to avoid emails, you can log in to Price2Spy and check your Pricing Dashboard (if you have set up widgets for showing recent price changes)
If you go to the Reports section you can run any of the reports, using the search filter ‘Show only products with price changes in last X days’

How do I know if my competitor's store can be tracked by Price2Spy?

Please check the list of supported stores. If your competitor’s Website is not there, then please suggest us that Website, we will gladly include it.

What kind of information can Price2Spy extract?

By default, Price2Spy can extract product price and product availability. However, our Premium users can also have Price2Spy capture some other information (like shipping cost, seller information, delivery time etc) for them. Depending on how this information is shown on competitor’s product pages, additional setup costs may apply.

Will Price2Spy let me know when a product gets out of stock?

Yes, Price2Spy will let you know as soon it notices that product availability has changed (either if was available, but ran out of stock, or vice versa)

Can I access my Price2Spy data from my mobile phone?

Yes, you can access your Price2Spy account using your mobile phone, and you’ll get a mobile-friendly version of Price2Spy. Or, you can simply download the Price2Spy app for Android.

Can you monitor Websites which have restricted access policy?

Yes, Price2Spy has the ability to monitor such sites from different locations. For example – if you want to monitor a Spanish website, which bans any requests coming from outside of Spain – we’ll monitor it from our Spanish server. Price2Spy has currently its servers in more than 15 countries worldwide – the number is growing on a nearly a monthly basis.

My competitor blocks traffic from automated tools in number of minutes. Can you track him?

Price2Spy has encountered several sites with real smart anti-bot protection. In some cases, they block our server IPs in matter of minutes. In order to be able to monitor such sites, we have mastered ‘stealth IP traffic‘ technology, which enables us to effectively change our IP instantly, over millions of different IP addresses, geographically scattered across the globe.

Can Price2Spy capture data from pages protected by CAPTCHA

The point is to avoid CAPTCHA, so the website you’re monitoring does not detect that it’s dealing with a bot. However, even if CAPTCHA can’t be avoided – it can be handled.

Can I access pricing data from my own software?

Yes, Price2Spy API enables you to get Price2Spy data directly straight into your application.

How can I access Price2Spy API?

Price2Spy API is a standard Web service. You can access it either by SOAP, or via REST interface.

Is there any way to integrate Price2Spy with my own store, with no programming effort?

Yes, if you use one of standard supported eCommerce platforms, you can easily achieve integration.

Can Price2Spy read prices / information shown in images (e.g. capture prices displayed as images)?

Yes, this is one of the price monitoring challenges that we’ve been able to overcome recently. In short – yes, we can capture prices shown as images.

Can Price2Spy notify me of new competitor products?

Yes, if you use Price2Spy crawl service (with periodical recrawls) Price2Spy will notify you of

New products being added by your competitors
Products which you competitors have discontinued

Will I be able to have multiple user accounts?

Yes, if you have a Premium Price2Spy account. You will be able able to setup multiple user accounts, each with it’s own account privileges.

How can I reprice (perform price changes of my own products) from Price2Spy?

You should create a pricing strategy – defining which products are candidates for repricing
You should implement either Indirect or Direct repricing

Can repricing (as described above) be automated?

We are currently investigating this possibility.

Can Price2Spy monitor posts on Social networks like Trip Advisor, Instagram, Yellow Pages

Please note that Price2Spy is not built for such use case. However, we do offer another specialized service – JustLikeAPI – which is intended for collecting profile information / reviews / comments.

Can Price2Spy submit posts / reviews / comments on social networks?

Unrotunately, Price2Spy cannot do that.

However, JustLikeAPI can.

Can you capture screenshots on the monitored sites?

Yes, Price2Spy offers an add-on for capturing screenshots – you can choose to capture screenshots for any price change or for targeted price violations only. To enable this add-on, please contact us at support@price2spy.com.