Tag: customer retention

10 August 2021 - 11:02, by , in Guest post, No comments
Reading Time: 10 minutes

At the heart of every online business is order fulfillment, a process made up of so many moving pieces all working together to deliver an order to a customer’s doorstep. Now more than ever, the efficiency of this very process is a crucial factor (if not the most crucial) when it comes to customer satisfaction...
Reading Time: 4 minutes

Whatever business you are in, you want your potential customers to become intrigued about you. What do you do? What are you offering? And most importantly, how can you help them to solve some problems? These are some of the basic questions that your potential customer will definitely have when they come across a product...
5 December 2019 - 0:50, by , in Best practices in price monitoring, 1 comment
Reading Time: 6 minutes

No matter the size of your company or what industry you are in, your business runs on customers. In order to be successful, one of the key aspects of your business strategy should be customer retention. Briefly, you need to be sure who are your customers, what do they want, and are they getting it from...
Reading Time: 2 minutes

A successful business is based on one simple concept: trust.  However; it is an unavoidable fact that earning this trust is not so easy. Especially, earning this trust as an online merchant is a big deal. The importance of trust If you ask any salesperson if there is any weapon more powerful from pricing, most of them would tell you it’s a customer’s...

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This blog is a place for eCommerce professionals to discuss ideas, methodologies and strategies to compete more effectively in the ever more tightening world of online retail. We explore things like competitive price monitoring, competitor business intelligence, competitive pricing, and counter-intelligence in general.