ecommerce Tag

Brands and Retailers: How to Reach Better Collaboration

September 17, 2020 in Best practices in price monitoring
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Reading Time: 4 minutes

The pandemic stirred up eCommerce waters. Customer behavior and customer relationship suddenly became more important than ever and we've been overwhelmed with different research regarding this topic. While customer behavior received huge attention, one sphere was left less-documented - how the relationship between brands and...

Quick and Meaningful Customer Support: The Key to Price2Spy’s Success!

September 03, 2020 in Best practices in price monitoring
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Reading Time: 5 minutes

Did you know that businesses in the US lose $75 billion a year due to poor customer support? Probably you didn't. So, it's fair to assume that outstanding customer support became a true game-changer. High-level customer service sustains customer loyalty and customer retention rates. Eventually, that means...